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Frequently Asked Questions

All You Wanted to Know And More

Have a particular question you want to ask? At Life Care Medical Pharmacy, we’re here to guide you every step of the way. Medications can be complicated, but we are here to help you manage your own health. Check out the answers to some frequently asked questions below. If there’s something on your mind that isn’t mentioned here, please get in touch directly.

Can I buy generic brand prescriptions even though my doctor prescribed me a brand name medication?

By law we will dispense the generic equivelent of your medication unless specifically requested by patient or doctor. Please all note that additional charges may be applied to brand name medication. 

methadone walk in clinic
methadone walk in clinic

Will my insurance cover any prescription medicine I purchase?

Each person's insurance varies depending on what will be covered. We will work with you and your insurance to ensure the best possible coverage. Always have your latest insurance card on hand and present it at the pharmacy. 

How do I refill or order new prescriptions?

We make it easy for you to refill or re order your medication. You can simply call us, or fill out our form online and we will get your prescriptions ready. Sometimes we will have to contact your doctor for refills or clarifications and this may cause a slight delay. 

methadone walk in clinic
methadone walk in clinic

How long does it take for my prescriptions to be ready?

Each prescription is filled with attention and care. We do not simply count by fives and slab a label on. We review each prescription at each fill. At times this may take longer than expected. We will always do our best to have your prescription done in a timely manner with accuracy and care. 

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Want to learn more about our services?

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Life Care Medical Pharmacy

280 Queenston Rd, Hamilton, ON L8K 1H1, Canada

905.545.1840

©2026 by Life Care Medical Pharmacy. 

Our Hours:

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9 am - 6 pm
9 am - 6 pm
9 am - 6 pm
9 am - 6 pm

9 am - 6 pm
10 am - 3 pm
Closed

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